Privacy Policy

This Privacy Policy explains how Bekby LLC d/b/a Arbasa ("Arbasa," "we," "us," or "our") collects, uses, shares, and protects personal information when you visit or shop at arbasa.com.

Information We Collect

We may collect information you provide directly, including your name, email address, billing and shipping address, phone number, order details, customer support messages, and payment-related information. Payment information is processed by secure third-party payment providers and is not stored in full by Arbasa.

We also collect browsing data such as IP address, device type, browser type, pages viewed, referral source, cookie identifiers, and interactions with our site.

How We Use Information

To process, fulfill, ship, and deliver orders
To provide customer support and respond to inquiries
To send order confirmations, tracking updates, and service messages
To improve our website, products, marketing, and customer experience
To detect fraud, protect security, and comply with legal obligations
To send marketing communications where permitted by law or consent

Third Parties and Service Providers

We share information with service providers that help operate our store, process payments, fulfill orders, deliver marketing, and analyze site performance. These may include Shopify, payment processors, shipping partners, Google, Meta, TikTok, analytics providers, advertising platforms, and email service providers.

Cookies and Tracking

We use cookies and similar technologies to operate the site, remember preferences, support checkout, analyze traffic, and measure advertising performance. Third-party platforms such as Google, Meta, and TikTok may place or read cookies for analytics and marketing purposes. You can manage cookies through your browser settings or the cookie consent tools available on our site where required.

Marketing Communications

If you subscribe to marketing emails or otherwise consent to marketing, we may send promotional messages. You can unsubscribe at any time using the link in our emails or by contacting us.

Data Retention

We retain order records for 5 years for accounting, tax, legal, fraud prevention, and customer service purposes, unless a longer retention period is required by law. Other information is kept only as long as needed for the purposes described in this policy.

CCPA Rights for California Residents

California residents may have the right to know what personal information we collect, use, disclose, or sell/share; request deletion of personal information; request correction of inaccurate information; opt out of sale or sharing for cross-context behavioral advertising; and not be discriminated against for exercising privacy rights.

To submit a California privacy request, contact info@arbasa.com. We may need to verify your identity before processing your request.

GDPR Rights for EEA/UK Residents

Residents of the European Economic Area or United Kingdom may have the right to access, correct, delete, restrict, or object to processing of personal data, request data portability, and withdraw consent where processing is based on consent.

To exercise these rights, contact info@arbasa.com. You may also have the right to lodge a complaint with your local data protection authority.

Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Arbasa is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date where applicable.

Contact Us

For privacy questions or requests, contact Bekby LLC d/b/a Arbasa at info@arbasa.com or by mail at 816 Strassle Way, South Plainfield, NJ 07080, United States.